Not A Duck — Support

Questions, bugs, and everything else.

Not A Duck is made by one person. Email reaches me directly and I read everything.

Reporting a bug

Include your device model, your iOS version, and what you were doing when it happened. If it involves a specific level, tell me which one. Screenshots or a screen recording help enormously.

Common questions

My progress disappeared.: Progress and trophies are stored on your device. Deleting the app deletes them. There is no cloud save, and no account, so there is nothing for me to restore. Sorry.
Does the game need an internet connection?: No. It runs entirely offline.
Are there ads or in-app purchases?: No. There are none, and there will be none.
How do I turn off the sound?: Settings, from the main menu. Music and effects have separate controls.
What happens after the last level?: Endless mode. It keeps getting faster. It does not stop.
I found a duck that does not look like a duck.: That is the game. But if something reads as genuinely unfair, tell me which level and I will look at it.

Privacy

The app collects no data of any kind. Full policy: Privacy Policy.